Joseph Walls Ltd is driven and committed to containing our customer’s data and always ensuring the safety and protection of it whist using our site. We take full responsibility for ensuring your data is not breached at any time during browsing. We will be clear about the information that we will collect and what we will do with that information.
This policy will detail the following areas:
- What data will we collect
- How do we collect your data
- How will we use your data
- What are your data protection rights
- What are cookies
- What type of cookies do we use
- How to manage your cookies
- How to contact us
- How to contact the appropriate authorities.
Who we are
Joseph Walls Online is a member of the Joseph Walls Agri Merchants Family, servicing and supplying the farming community since 1971. We service and supply Northern Ireland and the Republic of Ireland with a range of Agricultural and Hardware products. We operate out of 3 sites;
26 Sandbank Road Hilltown, Newry Co Down
The Grain Store, Downpatrick Road, Clough Co Down
Lisdoo, Newry Road, Dundalk Co Louth
Company registration number: NI 042394
VAT registration number: GB 792 368195
Data Protection Act
Whilst completing our day to day activities we process and store personal information relating to our customers and therefore required to adhere to the requirements of all data protection legislation, including the EU Data Protection Directive 95/46/EC, the EU General Data Protection Regulation 2016/679 (applicable from May 2018), the EU e-Privacy Directive 2002/58/EC and any relevant national implementing legislation and any substantially similar local legislation, including the guidance, codes of practice, recommendations and deliberations of the relevant supervisory authority, in each case as amended or replaced from time to time.
We take our responsibilities under these acts very seriously and are always striving to ensure the personal information we obtain is held, used, transferred or otherwise processed in accordance with these acts.
What data will we collect?
Joseph Walls Ltd will collect personal data from our customers for personal identification reasons including your Name, Address, email address, and phone Number etc. We will also collect shopping trends and purchase information details. You may decide to create an account within our website and therefore your information will be stored for your convenience for future transactions. On the other hand you may choose to check out as a guest and therefore your details will not be kept on file rather they will be stored until your order is completed. We do not store any of your payment information we only collect your shipping address.
At times we may wish to gather or collate extra data for business development purposes and therefore may ask you to complete a short survey or partake in a competition, we will gather data from this such as your likes and dislikes, interests and preferences and this will kept as marketing information.
We collect data on how you use our website this will include information about your interaction with our page such as which products you are viewing most. We will also collect your IP address, login data, browser type and version, time zone setting and location, browser plug in types and versions, operating system and platform and other technology on the devices you use to access this website.
How do we collect your data?
Joseph Walls Ltd will collect your data in various ways as you will provide us with details such as your identity. Personal data we will collect that you provide us with will be through;
- Purchase of our products through online sales
- Email sign up for news and updates
- Feedback/Surveys forms
- Creation of an account
- Request of marketing materials being sent to you
- Entering a competition
- Contact us tab, seeking more info
How will we use your data?
We will only use your data when legally obliged to do so. We will use your data to provide you with the goods and services you have requested also helping to make your customer shopping experience one of the best due to the collection and storage of basic personal data. We will use your saved data to keep you up to date with new products, sales, offers and other promotional events within the website. However we will only ever send you the above information if you have selected the “opt in” button to receive such information. We may contact you to inform you about events that we are holding or attending, within each and every point of contact you will have the option to unsubscribe at any stage.
We may use your data to help us enhance and improve our website.
What are your Data Protection Rights?
Our company would like to take this opportunity to make you fully aware of all your data protection rights and therefore every user of our site is entitled to the following;
The right to access: You have the right to access all your personal data that Joseph Walls Ltd may hold. We may require a small administration fee for this.
The right to rectification: You have the right to request that the personal data we hold for you to be amended and that anything that is incorrect is removed.
The right to erasure: You have the right to request that all personal data held by Joseph Walls Ltd be erased under certain conditions.
The right to restrict processing: You have the right to request that Joseph Walls Ltd does not process any of your personal data under certain conditions.
The right to object to processing: You have the right to object to our company’s processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that Joseph Walls Ltd transfers the data we have collected to another organisation, or directly to you under certain conditions.
If you make a request we have a one month window to reply to you. If you would like to discuss any of these rights please contact us at our email: firstname.lastname@example.org or call us at: 028 4063 0489.
The table below lists the cookies we collect and what information they store.
CART: The association with your shopping cart
CATEGORY INFO: Stores the category info on the page that allows displaying pages more quickly.
CUSTOMER: An encrypted version of your customer id with the store.
CUSTOMERV AUTH: An indicator if you are currently logged into the store.
CUSTOMER INFO: An encrypted version of the customer group you belong to.
CUSTOMER SEGMENT IDS: Stores the Customer Segment ID
EXTERNAL NO CACHE: A flag, which indicates whether caching is disabled or not.
FRONTEND: You session ID on the server.
LAST CATEGORY: The last category you visited.
LAST PRODUCT: The most recent product you have viewed.
NO CACHE: Indicates whether it is allowed to use cache.
PERSISTENT SHOPPING CART: A link to information about your cart and viewing history if you have asked the site.
STF: Information on products you have emailed to friends.
STORE: The store view or language you have selected.
VIEWED PRODUCT IDS: The products that you have recently viewed.
SOCIAL MEDIA AND USER ACTIVATED COOKIES: These cookies are set by their relevant providers and are activated when you click to watch a YouTube video on our website. If you do not wish to have these cookies set, do not interact with the tool.
YOUTUBE: We have a YouTube channel and may embed some of our videos into our website using YouTube’s embed code.
GOOGLE ANALYTICS: Name:utma, Typical content: randomly generated number, Expires: 2 years
This policy was last updated on the 19th December 2019.
How to contact us
If you wish to find out more about your rights or obtain a copy of the information we hold about you, please email email@example.com quoting Security and Privacy Enquiry. Alternatively, you can write to us at:
Joseph Walls Online, 26 Sandbank Road, Hilltown, Newry, Co Down, BT34 5LJ